Carrier accounts: Limit per carrier now applied

2026/10/23

A maximum number of carrier accounts per Ship&co account now applies consistently, in the app and through the API:

  • FedEx, DHL, UPS: 5 accounts

  • Yamato, Sagawa, Seino custom carriers: 3 accounts

  • All other carriers: 1 account

If you already have more accounts than the limit for a carrier, you keep them all — you just can’t add a new one. On the Carriers page, a carrier at its limit appears greyed out with a message. Need more? Contact us to raise the limit for your account.
If you use the API with several accounts of the same carrier, remember that setup.carrier_id is required to choose which one to charge.

© Ship&co made with ❤ in Kyoto, Japan. All rights reserved.

604-8072 Kyoto, Nakagyo-ku, Yaoyacho, Japan

© Ship&co made with ❤ in Kyoto, Japan. All rights reserved.

604-8072 Kyoto, Nakagyo-ku, Yaoyacho, Japan

© Ship&co made with ❤ in Kyoto, Japan. All rights reserved.

604-8072 Kyoto, Nakagyo-ku, Yaoyacho, Japan