Orange Connex: More Parcel Presets Now Available for Label Creation

2026/06/26

Some Orange Connex parcel presets — including FedEx Large Box, FedEx Reusable Large Pak, and all DHL presets — were showing "No rates available" and blocking label creation, even though Orange Connex's system accepts them.

These presets now show "N/A" for the rate instead of an error, and you can proceed to create a label as normal. The estimated shipping cost returned by Orange Connex at the time of label issuance will be displayed on the "Shipments" screen.

© Ship&co made with ❤ in Kyoto, Japan. All rights reserved.

604-8072 Kyoto, Nakagyo-ku, Yaoyacho, Japan

© Ship&co made with ❤ in Kyoto, Japan. All rights reserved.

604-8072 Kyoto, Nakagyo-ku, Yaoyacho, Japan

© Ship&co made with ❤ in Kyoto, Japan. All rights reserved.

604-8072 Kyoto, Nakagyo-ku, Yaoyacho, Japan